RT null T1 Tool Kit 7: Marketing A1 SWITCH Africa Green, K1 marketing K1 employee K1 Human Rights K1 Industry K1 Poverty K1 Sustainable Development YR 2017 FD 2017 LK https://wedocs.unep.org/handle/20.500.11822/33225 UL https://wedocs.unep.org/handle/20.500.11822/33225 NO This tool kit outlines key marketing practices to support effective business performance. It presents the marketing mix framework, including product, price, place, promotion, people, process, and physical evidence. The document emphasises aligning products with customer needs, ensuring staff competence, and applying efficient processes to enhance customer satisfaction and decision-making. DS UN Environment Document Repository RD Sep 16, 2026