RT null T1 Stakeholder Response Mechanism (SRM)Operating Procedures T2 آلية برنامج األمم المتحدة للبيئة لالستجابة ألصحاب المصلح ة T2 环境署的利益攸关方响应机制 T2 Mécanisme de réponse aux parties prenantes du PNUE T2 Механизм ЮНЕП для рассмотрения обращений аинтересованных сторон T2 Mecanismo de respuesta de los interesados del PNUMA A1 United Nations Environment Programme, K1 environmental management K1 project management K1 safeguard measure K1 dispute settlement K1 Adaptation K1 Biodiversity K1 Health K1 Human Rights K1 Mitigation K1 Natural Resources YR 2020 FD 2020 LK https://wedocs.unep.org/handle/20.500.11822/32023 UL https://wedocs.unep.org/handle/20.500.11822/32023 NO The United Nations Environment Programme (UNEP) Stakeholder Response Mechanism (SRM) enables individuals and communities who believe they have been adversely affected by activities implemented or carried out under UNEP projects and/or other UNEP operations to submit complaints to UNEP for review of potential breaches of the Environmental and Social Sustainability Framework (ESSF). The present SRM Operating Procedures describe how to raise a concern with UNEP and how the organization receives and responds to stakeholder concerns relating to the ESSF.[Please note, the English-language version of this document was updated in July 2026 and is the most current version. Translations of the updated document into the other official United Nations languages are in preparation and will be published on this page once available] DS UN Environment Document Repository RD Sep 17, 2026